Our standard shipping is UPS Ground Service and USPS Priority Mail for the 48 contiguous US States. Items shipped to Hawaii and Alaska will be sent using US Postal Service priority mail. If you wish to have a quicker delivery time, we would be happy to accommodate you. Our charges for shipping are:
48 contiguous US States Hawaii and Alaska
Standard Ground shipping:
UPS or USPS $7.95
3 day select:
First pound $14.95 This Service is not Available for Alaska, Hawaii or APO'S
Each additional pound $ 1.25
2 day air:
$17.95 (US) Does not Include Alaska, Hawaii or APO'S
Each additional pound $ 1.25
First Pound $7.95
Each additional pound $.75
Alaska, Hawaii and APO's must be shipped by USPS Priority mail, Unless you choose 2nd Day Air by UPS, This service is not available for APO's, Shipping charges will be $7.95 or actual charges if greater.
Domestic Orders We insure our domestic shipments transported by UPS, so if a shipment is lost in transit to your location before it is received by a resident of your household, we will replace the items lost. However, the safety of items shipped by US Postal Priority mail become your responsibility when delivered to your address.
International Orders We can only guarantee the safety of the merchandise in transit up to the point that your country’s customs office receives the package for inspection. After that point, we have no way to guarantee the clearance of the item through customs, or delivery via your postal system.
Does Knifeworks.com accept International Orders?
- Due to the cost of shipping, we will no longer ship swords internationally
Yes, The Minimum order to be shipped to an international location is $100.00 (Not including Shipping Cost) due to the time involved in processing the orders. We will only ship using US Postal Express Mail International Service, at a cost of $48.95 for the first 2 pound's and $5.00 per additional pound. For all international customers, you will be responsible for the insurance fee of your package as it will cost you $1.20 or $2.76 / $100.00 value. This is the only way we can ship with the US Postal Service that has a tracking system.
· We can only ship to the credit card billing address, so your billing and shipping must be the same. All addresses will be verified through your bank. This initial verification process may take a few days due to the time differences between our countries. If we are not able to verify your billing address that has been given on your order, we will not be able to process the order. In this case you will be notified by email.
· Shipping time is normally 7 to 10 days to the customs department of a particular country once we ship. The time from customs through your postal systems to your door will vary by country.
· We are not responsible for international customs or brokerage charges, if there is any charges. These are the responsibility of the customer.
· For International orders due to the high cost of shipping, we ask you deal directly with the manufacturer on any warranty issues.
· CANADIAN ORDERS rates are $34.95 for the first two pounds and $4.50 per additional pound.
For all international customers, you will be responsible for the insurance fee of your package as it will cost you $2.00 or $2.76 / $100.00 value
International Sales & Shipping Policies
We are pleased to be able to sell and ship our products worldwide. We have partnered with iGlobal Stores to fulfill all orders outside the United States. As such, please contact iGlobal Stores for all questions regarding payment, duty and tax, shipping, order status, tracking information and delivery of orders outside the United States.
iGlobal Stores International Checkout Benefits
- View product prices and totals in your own currency
- Choose whether or not to prepay duty and taxes to receive a guaranteed landed cost
- Multiple shipping options
- No subscription, no signup fees
Placing an International Order
- Add the items you wish to purchase to the shopping Cart
- Click the "International / Outside the U.S. Checkout" button
- Complete the purchase with the iGlobal Stores checkout
After completing your purchase, please contact iGlobal Stores for questions and concerns regarding international shipping, billing, customs, duties, taxes and shipment tracking numbers.
Payment Methods Accepted
- American Express
- Diners Club
Prepaying Duty & Taxes / Guaranteed Landed Cost
In many cases, you'll be given the opportunity to prepay your duties and taxes for your order. Doing this allows you to pay for your entire order upon checkout with a guarantee that you won't be charged any VAT, duty, taxes or other shipping or customs related fees after your order is complete. Depending on your country and your order value, your order may already be under the deminimus value (the minimum amount at which local taxes are required). In such cases, no duty or tax fees are assessed.
International orders may be shipped via any of the major carriers such as UPS, DHL, FedEx or Post. In order to facilitate the order process, you'll be given two or more shipping options based on the amount of time the order will take to arrive. Delivery times are listed in business days (Monday through Friday) and reference transit time only. There may be additional time required to process the order before it ships. Please note that most shipping carriers do not ship on major U.S. holidays.
To Track Your Order
- Upon completion of your order, you'll receive an email confirmation from iGlobal Stores / iGlobal Stores with order information
- An additional email will be sent once your order ships. This email will contain delivery and tracking information, when available.
- At any time you can visit www.iGlobalStores.com and click the "Track a Package" link
If you need to return an order from outside the United States, please contact iGlobal Stores (see below for contact information) to make arrangements.
About Your Billing Statement
Please be aware that because your payment is being processed through iGlobal Stores, your credit card or bank statement will reflect a charge from iGlobal Stores.
iGlobal Stores Contact Information
Mailing Address: 2855 South 1030 West, Salt Lake City, Utah 84119
Phone: See table below
|International Phone Numbers for iGlobal Stores
|U.S. & Canada: