Free Ground Shipping on Orders over $99 Questions? Call Toll Free 888.225.9775

Customer Service

Customer service is our #1 goal here at Knifeworks, because without our customers our business would not be where we are today. Knifeworks strives for customer satisfaction. We are here to help you with any matters you may have a concern or inquiry about please feel free to email or contact us below.

Toll Free Number: 888-225-9775

Local Phone Number: 318-649-8401

Local Fax: 318-649-0597

USA Shipping Policy

International Shipping Policy

Return Policy



General Questions (Products, shipping, orders, etc.) – [email protected]

Laser Engraving Inquiries – [email protected]

International Inquiries – [email protected]

Customer Service Hours:

Monday – Thursday: 8:00am – 5:00pm CST

Friday – 8:00am – 4:00pm CST


Retail Store Hours:

Monday – Thursday: 10:00am – 4:00pm CST

Friday – 10:00am – 3:30pm CST


We are located at the address below. We receive and ship out all orders with this address. .

Knifeworks, Inc.

8297 Highway 165

Columbia, LA 71418